By quantifying and measuring the skills, the Emotional Quotient is able to accurately identify a person’s overall Emotional Intelligence.
Emotional Intelligence came into the spotlight when Daniel Goleman published his seminal work “Emotional Intelligence, Why It Can Matter More Than IQ” in 1995. Many researchers, training and development professionals have worked with the concepts and built tools and resources to help people better understand the EQ concepts.
Research over the last 25 years has shown that individuals who have developed their Emotional Intelligence are between 40 -122% more effective, especially in roles that require influencing and guiding other’s choices (such as leaders, sales and customer service). It has been said that the EQ (or understanding of Emotional Intelligence) will trump having a high IQ due to the power of Emotional Intelligence to assist in collaboration and productivity.

EQ Certification
Who is it for?
Internal Professionals:
Human Resources
Organizational Development
Learning and Development
External Professionals:
Recruiters
Trainers
Coaches & Consultants
Click here for Course Outline PDF
Duration: Self Paced
Total Investment: See below for levels*
*includes exam and all training materials
E-Course – All Program Materials
Personal Assessment
Member Site Access
Bonus Materials
E-Course – All Program Materials
Personal Assessment
Member Site Access
Bonus Materials
90 Min. Coaching Call With the Expert
Understanding of the 5 Core dimensions of the EQ model and confidence in applying it to your business
How to interpret and apply the Emotional Quotient results
Application of emotional enablers and disablers
Using your EQ report to enhance communication and understanding of individuals & teams
The history: how EQ came to be
How to analyze the combination of Behaviors and Motivators with Emotional Intelligence
EQ in a work context, but easily applied to your personal life
Interpreting your graph and other’s graphs
Activities tailored to help develop and grow the five key capabilities – Self-Awareness, Self-Regulation, Motivation, Social-Awareness and Social- Regulation.
Understanding & applying the EQ factors to a team dynamic
- The EQ Debrief Guide
- PersonalizedEQ Profile
- Access to the EQ video library for pre-exam study
- Certified Emotional-Social IntelligencePractitioner (CESP) designation
- Certification also requires the successful completion of an online, open-book exam taken at your convenience. The exam will test your knowledge of the EQ theory and the application of your knowledge based on the EQ assessment.
- Member site access
- Bonus Materials
- 90 minute coaching session with the WRC expert
- Spectrum Certification Exam